Frequently Asked Questions
Everything you need to know about your PROPERTY OF... purchase.
What materials are used in your products?
We pride ourselves on using high-quality, sustainable materials including heavy-duty waxed canvas, vegetable-tanned leather, and recycled polyester linings to ensure longevity and style.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
Can I return or exchange my item?
Yes, we offer a 30-day return policy. Items must be in their original, unused condition with all tags attached. Please visit our returns portal to start a request.
Do you offer a warranty on your bags?
Every PROPERTY OF... bag comes with a 2-year warranty covering manufacturing defects in materials and workmanship to give you peace of mind.
How should I clean and maintain my product?
We recommend spot cleaning with a damp cloth and mild soap. For waxed canvas, avoid machine washing and periodically re-wax the fabric to maintain its water-resistant properties.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.